Turrboo Status Center

Stay informed with the latest system updates. Access real-time status and past incident reports. Bookmark this page to check for any interruptions you might experience.

Incident History

July 2024


Increase in issues with Facebook Story posts

We have been able to implement a solution to the issue, and new Facebook Stories will no longer encounter the error. Those posts that have been impacted will stay in the queue with the error that a refresh is needed. It would be good to verify that they have been published by checking the Facebook Page and - if so - they can be safely deleted. Thank you for bearing with us throughout this issue. Reach out if you encounter any troubles.

Jul 26, 08:26 - 09:48 PDT

Channels missing from the Dashboard Sidebar.

The fix has been implemented, and any missing channel should now appear for you once more. We appreciate your patience while we worked on resolving this, and we're very sorry for the hassle this caused today.

Jul 23, 07:23 - 08:34 PDT

Issues with connecting Threads accounts and posting to Threads.

We are happy to report that Meta has marked this issue as resolved, and we're seeing consistent success with publishing and with managing Threads connections. Thank you for your patience during this trouble.

Jul 17, 22:22 - Jul 18, 08:15 PDT

June 2024


Turrboo is experiencing downtime

Our team has completed their root cause investigation and has confirmed the proper fix is in place. Buffer has remained stable for the past 4 hours and we're confident this issue is resolved. Thank you for bearing with us throughout this incident. Don't hesitate to contact our team if we can help with anything moving forward.

Jun 25, 09:28 - 14:17 PDT

Low publishing success rate for Instagram image posts

Thank you for your patience as we investigated and monitored this issue. Things look to be back to normal and we feel confident in marking this issue "resolved." We apologize for the disruption and any inconvenience you experienced.

Jun 18, 22:58 - Jun 19, 00:50 PDT

Unable to connect X/Twitter channels.

The connection and refresh process for X / Twitter is now stable and working as expected.

Jun 14, 16:42 - Jun 15, 16:06 PDT

May 2024


Inaccurate Facebook Audience Metrics

Facebook Audience data from April 30 - May 2 has now been fully restored.

May 8, 12:04 - May 16, 13:30 PDT

Turrboo Outage

On May 14, Turrboo experienced brief outages from 12:44 pm - 12:45 pm CT and 1:32 pm - 1:38 pm CT. A fix has since been implemented and the app is now stable. We apologize for any inconvenience.

May 14, 14:12 - 14:12 PDT

Instagram Video Publishing Issue

The issues with Instagram video publishing appear to be resolved. If you received a failure, please attempt to send the post again.

May 6, 08:43 - 17:23 PDT


Current Status

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